Refund / Cancellation Policy
Digital products only
All products on this store are digital products delivered electronically. No physical goods are shipped. Due to the digital nature of these products, all sales are generally considered final once the product has been downloaded or accessed. Unlike physical goods, digital products can be reproduced without return of the original.
Before download
If you have not yet downloaded the product files, you may request a full refund within 24 hours of purchase. Contact work@dev-aditya.com with your order reference.
After download
Refund requests after the product has been downloaded will be evaluated on a case-by-case basis. Valid reasons may include:
- Product significantly differs from its description on the product page.
- Files are corrupted or inaccessible and a replacement cannot be provided.
- Duplicate purchase (same product purchased twice accidentally).
How to request a refund
Email work@dev-aditya.com with:
- Your order reference number.
- The email address used for the purchase.
- The reason for your refund request.
Refund requests are reviewed within 3 business days. Approved refunds are processed via Razorpay through the original payment method and may take 5–10 business days to appear, depending on your payment provider.
Payment processing
Payments are processed by Razorpay. Card and banking details are handled entirely by Razorpay and never touch our servers. We collect only your name and email address to deliver your purchase and send order communications via Resend.
Cancellation
Since these are one-time purchases (not subscriptions), there is no recurring billing to cancel. If you wish to cancel a pending order that has not yet been fulfilled, contact support immediately.
Contact
For refund questions or requests, contact work@dev-aditya.com.