Process

A clear, predictable path from brief to launch.

Six stages that keep scope clear, progress visible and the final implementation faithful to the approved direction. Every stage ends with an explicit review point — no silent hand-offs.

  1. Discovery and Scope

    We clarify what the organisation offers, who the website is for and what action it should make easier. This produces an agreed scope before any design work begins.

    Deliverables

    • Discovery summary
    • Agreed scope document
    • Project plan and milestones

    You provide

    • Time for a structured discovery call
    • Access to existing brand, content and analytics
    • Honest answers about what is and is not working

    Review point

    Scope sign-off before design begins.

  2. Structure and Direction

    I map the information architecture and page structure, then agree the visual direction. Getting the structure right early is what keeps the rest of the project predictable.

    Deliverables

    • Sitemap and page hierarchy
    • Wireframes for the most important pages
    • Visual direction (typography, colour, layout mood)

    You provide

    • Feedback on structure and direction
    • Confirmation of primary and secondary audiences

    Review point

    Structure and visual direction approved before build.

  3. Design and Development

    Design and frontend development run together. Pages are built on a shared staging website so you can review real screens rather than static mockups.

    Deliverables

    • Designed and built pages on a staging URL
    • Design system tokens and components
    • Responsive behaviour across breakpoints

    You provide

    • Timely feedback on staging screens
    • Copy and asset supply per the agreed plan

    Review point

    Page-by-page approval on staging.

  4. Review and Refinement

    You review the work in progress and we refine the details: copy, spacing, responsive behaviour and interaction. Decisions stay documented and easy to follow.

    Deliverables

    • Refined pages with all feedback addressed
    • Documented decision log
    • Accessibility and performance checks

    You provide

    • Consolidated feedback rather than ad-hoc notes
    • Final copy review

    Review point

    Final approval to enter launch.

  5. Testing and Launch

    Before launch I check performance, accessibility, responsive behaviour, links and metadata, then deploy the approved website to production.

    Deliverables

    • Pre-launch QA report
    • Production deployment
    • Sitemap and robots.txt submission

    You provide

    • DNS or hosting access where required
    • Final go/no-go decision

    Review point

    Successful production deployment.

  6. Handover and Support

    You receive organised code, deployment details and a clear handover. I remain available for a defined support period to resolve anything that surfaces after launch.

    Deliverables

    • Code repository with documentation
    • Deployment and environment notes
    • Defined support period (typically 2 weeks)

    You provide

    • Internal handover to whoever maintains the site
    • Reporting of any post-launch issues

    Review point

    Sign-off on handover and support closure.

Practical questions

Do you work fixed-price or hourly?

Most projects are fixed-price against an agreed scope. Hourly is available for frontend-only work where the scope is genuinely open-ended.

How long does a corporate website take?

A focused 6–10 page corporate website typically runs 4–8 weeks from discovery to launch. Larger or content-heavy sites take longer; the timeline is agreed at the end of discovery.

Do you write the copy?

I structure the messaging and write headlines and section intros. Long-form service copy is most often supplied by the client — I edit it for clarity and consistency.

Who hosts the website?

Most clients deploy on Vercel or Netlify. I help with the deployment and hand over full ownership of the hosting account at launch.

Ready to scope a project?

Share the current website and what you want the new one to achieve. I'll reply with a practical next step.